I remember reading a tweet a few months back from a female employee of a well-known food chain that was given a man’s style and sized t-shirt for her uniform. While it might not seem important, I immediately knew she’d have a problem with it.
Did I think she was being unreasonable? Not at all.
I’ve had staff since I was in my early 20s. I learnt very early on that you should always treat staff the way you would want to be treated. You should also never get them to do a task they you wouldn’t happily do yourself.
In my mind, staff uniforms are important. They communicate your brand to your customers, and you want your staff to wear them with pride. It’s hard to be proud of something that doesn’t fit properly, or isn’t the cut for you. Hospitality can also demand long hours, and why would you want to wear something that is aggravating for all that time?
Our staff uniform is simple – a black t-shirt with one of two different designs. There’s a few things that we do to help our staff:
- We stock two separate styles of t-shirt for our male and female staff. Male t-shirts don’t tend to fit our smaller female staff very well, and the females tend to prefer a lower neckline and shorter sleeves.
- We have blank t-shirts of all the sizes. Instead of trying to guess what size a staff member is, we get them to try on all sizes and work out which one fits them the best.
- We provide enough shirts so staff can wash one and wear the other to work (our full-time staff get extra shirts since they work more).
- We only use good, quality shirts and get them printed professionally (can’t beat ascolour shirts!)
It’s not that hard, in my mind, to go that extra step to make your staff members lives that little bit better.